Browse every published Vlightsoft extension in one place. Filter by platform and product subtype, compare the problem each extension solves, and open the complete product experience before requesting a review.
Two production-ready products are published today, both for Zoho Desk. Other supported platform filters are ready for future verified releases—no placeholder products are presented as live.
AI Brain helps agents understand tickets, prepare responses, review suggested record changes and identify customer context from within Zoho Desk. Administrators decide which capabilities, fields, guards and AI provider the organization may use.
Ticket Relationship Manager organizes parent and child tickets across teams and departments. Agents can link, search and track related work while administrators govern close protection, cascades, status mapping, audit retention and controlled REST access.
AI Brain turns available ticket evidence into reviewable intelligence and actions. Ticket Relationship Manager gives connected tickets an explicit operating structure. They solve different problems and can be assessed separately.
